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      Conduent

      Engaged Employer

      Conduent reviews

      Social Media Specialist - Customer Service Representative Conduent Employee Review

      1.0
      Jan 15, 2018
      Customer service representative
      Recommend
      Business Outlook

      Pros

      The only pros are schedule and OT opportunities, when available.

      Cons

      Management, Cafeteria, Lack of Human tact. Bipolar Supervisors who tend to treat you in some way, depending on their mood. No extraordinary benefits, pray to God nothing bad ever happens to you within their facilities, because they will do everything in their power to look aside and try to give you the run around until there is nothing more you can do about it but let it go.

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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