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      Conduent

      Engaged Employer

      Conduent reviews

      Bed bugs and roaches and fiberglass cuts on my - BGCO rep Conduent Employee Review

      1.0
      Mar 6, 2018
      Bgco rep
      Recommend
      Business Outlook

      Pros

      This job is close to my home and I only need it for 2 more months

      Cons

      Where to start. I have bed bug bites, I've caught multiple roaches going across my desk, I randomly have allergic reactions to whatever is in the air vents and 3/4 of the call center is not safe to work in because of a bed bug infestation and people kept getting fiberglass cuts sitting in them. The higher ups are racist & sexist (one man 'escorts' women in the office so consistently it hurts). There was news of a pay raise and a remodel 2 years ago. I have yet to see a change or a cleaning crew enter the two doors in about 9 months. Osha has visited us each quarter and we failed inspection 3 times. Please find another call center, this one is not worth it.

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      1.0
      Jun 22, 2026
      Customer service specialist
      Recommend
      Business Outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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