Review Carefully - Customer Service Representative (CSR) Conduent Employee Review

3.0
Feb 7, 2024
Recommend
Business Outlook

Pros

If you're lucky then you might get a good supervisor who treats you like an adult, helps you, and doesn't play favoritism! ;)

Cons

Mandatory Overtime. Training was not very good. There was on instance where the trainer forgot to mute themselves and got caught talking about one of the employes they were training. They also treated us like children. After the whole debacle we were assigned a new trainer. Some of the managers made the job more difficult. They micromanage! There was really only one manager that treated people like adults and addressed issues in a very kind manner. You get very little PTO.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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