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      Conduent

      Engaged Employer

      Conduent reviews

      Remote work for conduent/apple - Billing and Technical Support Conduent Employee Review

      4.0
      Jul 28, 2025
      Billing and technical support
      Recommend
      Business Outlook

      Pros

      Perfomance based bonus/schedule and management was actually pretty decent. Trainings are straightforward forward and their systems are easy to navigate. I moved up through 6 departments within the year and became a facilitator/mentor so there's room for growth.

      Cons

      Back to back calls. Eventually it gets draining

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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