DHL - Customer Service Agent DHL Employee Review

3.0
Jul 9, 2025
Recommend
Business Outlook

Pros

Office culture is really good

Cons

Pay could be improved to support employees more

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DHL Response
11mo
Dear colleague, Thank you for sharing your positive review of our company. We are thrilled that you are happy with the office culture. We take great pride in providing our employees with a supportive and enjoyable workplace environment. Please note that our compensation is aligned with market and industry-specific ranges. We are also continuously exploring new ways to enhance our employee offerings, including locally defined benefits and merit-based rewards. We regret that you feel the pay could be improved, and we assure you that we will continue to review our compensation plans to ensure fairness at all levels of our organization. Thank you for being a valuable member of our team. Best regards, Your DHL Team

Explore other reviews about DHL

5.0
Jun 1, 2026
Recommend
Business Outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

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