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DHL Express

Part of DHL

Is this your company?

Boring and repetitive once you have the job duties down. - Customer Service Representative DHL Express Employee Review

3.0
Jul 15, 2012
Recommend
Business Outlook

Pros

The pay is decent and decided upon your past experience.

Cons

Once out of training you basically are thrown onto the phones and expected to do ALOT of on the job training. There is alot that is not covered in the classroom that could and should have been.

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
Business Outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

2.0
Jun 27, 2026
Recommend
Business Outlook

Pros

Great Schedule, Pay & Benefits, Commission

Cons

Mismanagement, Heavy reliance on fear tactics, Inconsistent communication, Boring.

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