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DHL Express

Part of DHL

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Providing quality customer services to local clients through the hotline to handle all their enquirers - Customer Service Specialist DHL Express Employee Review

3.0
Dec 4, 2012
Recommend
Business Outlook

Pros

Good salary, Stability, Work and life balance, Worthy social package

Cons

No initiatives and creativity within everyday work, Stress, Routine tasks, Not enough opportunities for the rapid growth

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
Business Outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

2.0
Jun 27, 2026
Recommend
Business Outlook

Pros

Great Schedule, Pay & Benefits, Commission

Cons

Mismanagement, Heavy reliance on fear tactics, Inconsistent communication, Boring.

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