Customer Service Representative - Customer Service Representative Definity Employee Review

4.0
Dec 12, 2017
Recommend
Business Outlook

Pros

excellent training program and great teamwork environment!

Cons

the job position is stressful

avatar
Definity Response
8y
Thanks for taking the time to submit a review. It’s great to hear that you got off to a good start with training, and that you’ve had a positive team experience. Our employees really set us apart, and help us foster a healthy culture at Economical. I’m sorry to hear that you’re finding the position stressful, particularly as it relates to achieving results. As a company, it’s essential that we’re focused on results since this is how we continue to improve how we do business, and respond to our brokers, customers, and employees. However, I agree with you — there’s a process involved in getting to the end goal.. Be sure to talk to your leader about your goals, progress, and concerns. Your leader is there to support you.

Explore other reviews about Definity

5.0
Apr 25, 2021
Recommend
Business Outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

avatar
Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
5.0
Feb 20, 2019
Recommend
Business Outlook

Pros

Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent. Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team. On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful. Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it. Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.

Cons

Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding. It might not be for right for everyone, but when it's right, it's right.

1
See reviews by: Helpful|Rating|Date|All