Claims Adjuster - High workload, top-down culture - Claims Adjuster Definity Employee Review

1.0
Oct 19, 2024
Recommend
Business Outlook

Pros

People and colleagues usually are helpful

Cons

Toooooo much workload, almost No OT Lack of collaboration. Top-down management style atleast in claims. If you want to grow you will have to work beyond working hours and show good numbers. Leaders are okay however Middle managers are completely out of touch with the ground. No nuance or context focus only on numbers.

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Definity Response
1y
Thank you for sharing your experience at Definity. We are glad to hear that you find your colleagues helpful and supportive. We are, however, sorry to learn about the challenges you’ve encountered, particularly regarding workload, collaboration, and management style. We recognize that a supportive and understanding leadership team is crucial for creating a positive and productive work environment. Your feedback regarding middle management and the focus on numbers over context is valuable, and we will consider how we can better balance data-driven decision-making with an understanding of on-the-ground realities. Your suggestions for greater involvement of leadership at the frontline, fostering more collaboration among managers, and improving horizontal career movement are appreciated. We are continuously working on ways to make our workplace better for everyone, and input like yours helps guide those efforts. Thank you again for taking the time to provide your feedback. We remain committed to listening and improving.

Explore other reviews about Definity

5.0
Apr 25, 2021
Recommend
Business Outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

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Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
5.0
Feb 20, 2019
Recommend
Business Outlook

Pros

Here's something fun: Petline hasn't launched yet but they've already made me a better pet-parent. Now certainly, "become a better pet-parent" wasn't one of my goals when I accepted the role, but I've been surprised a few times by my personal growth since I joined the team. On career goals I'll say this: to the credit of the management team at Petline, they've recognized talents and areas I where I thrive before I did. I've been given opportunities that I didn't expect and for which I am deeply grateful. Back to pet-parenting, Petline is a startup and every person at this company is heavily committed to our mission and goals. Just working alongside like-minded folks has made me consider who I am as a pet-parent. I know my pets better than I did before and I know they are happier for it. Petline won't always be a startup, but I'm confident that as we move forward it will be with integrity and the intention to foster an environment where individual strengths are recognized, and weaknesses are supported.

Cons

Petline is a startup and anyone familiar with the concept should know that it takes hard work, a lot of brainpower, and constant flexibility. It can be hard to accept and frustrating when business decisions seem to flow and change like water, but it's rewarding. It might not be for right for everyone, but when it's right, it's right.

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