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      Call Centers are not fun places to work - Account Manager Discover Employee Review

      2.0
      Jan 31, 2014
      Account manager
      Recommend
      Business Outlook

      Pros

      Nice Co-workers, great benefits, set schedules.

      Cons

      group-think delusions regarding how "fun" the work is. Customers will swear at you on a daily basis, too stressful, not enough mobility through corporation.

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      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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