Horrible - Customer Service Representative Discover Employee Review

2.0
Feb 23, 2022
Recommend
Business Outlook

Pros

Paid time off. Good Insurance Package.

Cons

A billion dollar company that could barely afford to invest in their staff. As a remote working agent, I was given an old/out-dated office setup that would malfunction everyday. The training process is long and unnecessary and the clientele is the absolute worst. Don't work here.

Explore other reviews about Discover

4.0
Jul 5, 2026
Recommend
Business Outlook

Pros

Great company with great benefits

Cons

There was a lot of leadership turnover. Shifting priorities.

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