Great Company - Inbound Customer Service Representative Discover Employee Review

5.0
May 28, 2025
Recommend
Business Outlook

Pros

Very customer service oriented great training great management

Cons

I didn’t have any cons

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5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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