Fun and exciting job working with great people - Shift Leader Dunkin' Employee Review

5.0
Aug 2, 2016
Recommend
Business Outlook

Pros

Wonderful customers you meet and become your regulars, the food as well as the coffee while working, the discounts when you are not working, and the experience you learn all while having fun doing it

Cons

Always changing managers and management is never consistent. Owner lives out of state and is barely there. Schedule would be constantly changing and usually ran out of a lot of donuts by mid afternoon.

Explore other reviews about Dunkin'

5.0
Jun 2, 2026
Recommend
Business Outlook

Pros

Great leadership and great customers.

Cons

Lack of employment kills the business. Owner needs to show more care

3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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