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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      Poor Management/Owners - Shift Leader Dunkin' Employee Review

      3.0
      Aug 4, 2016
      Shift leader
      Recommend
      Business Outlook

      Pros

      Flexible schedule, fast paced, mindless work.

      Cons

      Rude customers daily, poor upper management hardly any training, high turnover.

      Explore other reviews about Dunkin'

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great place to work for flexible hours

      Cons

      The pay was not the best.

      3.0
      Jun 28, 2026
      Cashier
      Recommend
      Business Outlook

      Pros

      Tips can be great in the morning, and the free coffee makes for a great pick me up.

      Cons

      Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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