SSRM Dunkin Donuts/ Baskin Robbins Tampa FL district! - General Manager Dunkin' Employee Review

1.0
May 29, 2017
Recommend
Business Outlook

Pros

Make your own hours Fast pace Was working in the highest volume store Made friends along the way! The people that came in from corporate are really nice, wish I could say that about the franchise people that I worked for!

Cons

Operations not the best The ones above the dm spot are not professionals The don't care about your growth in the company All they care about is their pockets So hard to make a bonus no matter how much your store put in their pockets for the bottom line numbers and if you hit your targets or not they don't care! Crappy workers, you can't find a decent worker to save your life if you had to. Location sucks The people over the dm level are such micro managers that it's not even funny. They say they are not going to do your job for you but when you do what they ask and it's not to par level then they step in and do it instead of giving direction. And then you are the one that will get spoken to about it!

Explore other reviews about Dunkin'

5.0
May 6, 2026
Recommend
Business Outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

See reviews by: Helpful|Rating|Date|All