Indecisive Management and Anti-humanitarian Corporation - Shift Supervisor Dunkin' Employee Review

1.0
Jun 11, 2012
Recommend
Business Outlook

Pros

customer interaction experience that looks good on resume some training

Cons

POORLY managed franchise owners, general and corporate managers who see their staff as disposable commodities POOR pay for the amount of work a challenge to get over 25 hours a week scheduled due to mismanagement, though once you have proven yourself an asset to the company they will over work you, offer you promises, in vain, of raises and advancement I worked for this company on and off for over 3 years and experienced the most drama of any work experience I have ever had. My last experience included an all out war with the store manager and a total of three managers (who were mainly inexperienced and thrown into a store in desperate need of restructuring because upper management allowed it to go to hell in a handbasket before they stepped in to pin the role of scapegoat on someone) in two months time.

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5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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