It was great for a while but after that it just all went down hill and was an overall terrible experience. - Anonymous employee Dunkin' Employee Review

3.0
Sep 28, 2018
Anonymous employee
Recommend
Business Outlook

Pros

You build a great idea of what true customer service is and it prepares you for further jobs along the way.

Cons

Alot of favoritism from certain managers in my opinion and everything has to be done Thier way even if you have it down in your own way.

Explore other reviews about Dunkin'

5.0
Dec 1, 2025
Recommend
Business Outlook

Pros

Good company to work for, always had a good time and enjoyed seeing the same “regulars” every day

Cons

Sometimes the customers can be a pain.

3.0
Jun 12, 2026
Recommend
Business Outlook

Pros

Good first job- learned the ropes.

Cons

Management was not great; would not help out when we were all running around crazy trying to help guests and they would just stand there.

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