Good Experience - Shift Leader Dunkin' Employee Review

4.0
Jan 24, 2013
Recommend
Business Outlook

Pros

It was a good part time job for me to start off with. I learned a lot of skills such as customer service, cash register, the importance of cleaning and interacting with coworker

Cons

the downsides are that its early mornings and short shifts most times. When i first started working there I only got like 3 hours a week and they had trouble giving me what i needed. Also they joked about giving me raises and never actually did.

Explore other reviews about Dunkin'

5.0
May 6, 2026
Recommend
Business Outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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