Fair, everything else is good except that managers and shift leaders are rude - Crew Member Dunkin' Employee Review

3.0
Mar 28, 2013
Recommend
Business Outlook

Pros

first of all you get free lunch during your breaks, lol! , then you get to serve different types of guest, that is you get to meet a lot of people. It also gives you an eye opening on the operations of fast food resturants. The franchisee(s) are also very respectful in their relation to crew members

Cons

what i hate about this job is that the managers are mostly uneducated so they could be nasty and rude to crew members

Explore other reviews about Dunkin'

5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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