Not a great place to work - General Manager Dunkin' Employee Review

1.0
Jun 5, 2019
Recommend
Business Outlook

Pros

There are no pros at all

Cons

Expectations are completely unrealistic. None of this franchises stores are fully staffed and the amount/type of daily work expectations are aligned with being fully staffed. District managers and Region managers give out laundry lists of tasks to complete within a day or two, all while still tending to the guests. It’s simply unrealistic standards.

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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