Good salary for food service, terrible management - Crew Member Dunkin' Employee Review

2.0
Sep 20, 2013
Recommend
Business Outlook

Pros

I started at 8.00/hr which I thought was more than reasonable for my position and was given a .17 cent raise within a year. Also working night shift the job was really easy and slow.

Cons

Was offered a raise by the district manager to move to another location and work over nights, worked my butt off on a 3rd shift schedule, some weeks (most at first working 6 nights a week. Never recieved the 9.00/hour I was promised, never recieved any differential for overnights at all, every time I asked about it they brushed me off.

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1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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