Loved the job but the upper management needs to reevaluate have they treat people and get their ducks in a row - General Manager Dunkin' Employee Review

1.0
Dec 21, 2019
Recommend
Business Outlook

Pros

Free coffee and very fast paced

Cons

We never had enough people to cover a shift. I can recall 2 weeks where I worked 100 hours each week with no thank you or compensation and I felt way under appreciated

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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