Respect Isn't Mutually Guaranteed - Refuses to Recognize Problems and Fix Them - Shift Manager Dunkin' Employee Review

1.0
Nov 3, 2021
Recommend
Business Outlook

Pros

Lots of hours, the people you'll be working with are lovely. Work is straight forward - handing out donuts, making drinks, cleaning, just depending on the person since it's a relatively high paced environment.

Cons

There is this pressure to not say no to having to cover shifts - depended on highly to the point you have to put aside your own prior engagements because stores are understaffed. Pay isn't matched up with how you are treated. You are blamed for things that are out of your control.

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1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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