I experienced and fast-paced and customer oriented environment where the customer was like family and they came first. - Crew Member Dunkin' Employee Review

4.0
Jan 5, 2015
Recommend
Business Outlook

Pros

The people who you work with are young and like minded, so that makes it easy to work as a team. The people who come in to eat and drink there are friendly and eclectic. They treat you as well as you will treat them and that makes it a worthy experience.

Cons

There was definitely a lack of communication between the managers and the crew members.

Explore other reviews about Dunkin'

5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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