it’s a sh*t show - Crew Member Dunkin' Employee Review

2.0
Jan 3, 2022
Recommend
Business Outlook

Pros

some customers are really friendly and make my day, others…not so much. good pay, free drinks, discount on food.

Cons

We are always out of stock on items, things are always in need of repair. our ovens are broken to bake bagels and bakery items, both espresso machines are broken, we have no hot water and a lot of things are just left broken and it takes forever to get anything fixed. a majority of customers are extremely rude because of lack of options due to product shortages, and our machines being broken. we are often short staffed. rlly stressful, poor management. and we are open EVERY HOLIDAY. WE DONT EVEN CLOSE EARLY

Explore other reviews about Dunkin'

5.0
May 6, 2026
Recommend
Business Outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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