Good, with catches. - Crew Member Dunkin' Employee Review

3.0
Feb 27, 2015
Recommend
Business Outlook

Pros

All of this depends highly on your direct supervisor, which makes a huge difference. I started under a wonderful supervisor who respected everyone working there. She unfortunately had to leave and my new supervisor stayed locked up in his office all day and was always difficult to get a hold of when a difficult customer asked to speak with a supervisor. If you have a decent manager then everything should be fine.

Cons

With managers constantly coming and going its difficult to get a promotion because your current manager may have only been in the store for a few weeks and knows nothing about you or how long you have been there.

Explore other reviews about Dunkin'

5.0
Jul 1, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Great place to work for flexible hours

Cons

The pay was not the best.

3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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