If I had to give it zero I would, don’t recommend working here unless you want to get bullied by the shift leader - Shift Leader Dunkin' Employee Review

1.0
Apr 22, 2022
Recommend
Business Outlook

Pros

The customer are very nice and understanding

Cons

The manager I was working for was very disappointing the new employees that was hired seem to be getting paid more than me and I was a shift leader also there was a lot of bullying of other shift leaders and their crew members

Explore other reviews about Dunkin'

5.0
Mar 17, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Thorough training and understanding management

Cons

Early hours can be tiring

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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