Chaos - Crew Member Dunkin' Employee Review

1.0
Feb 1, 2023
Recommend
Business Outlook

Pros

Customers were the main reason I stayed so long, many were nice and were also regulars

Cons

Horrible management, worked many shifts that were 10-12 hour days to get 10 dollars in tips and 1 half hour break. If you didn’t take a break after 6 hours they automatically pull half hour from your shift without the employee taking a break. Manager would get there to open and be there till around 2 but would sit in the back for hours starting at 10 watching tik toks and looking up recipes for dinner. Manager was also very rotten and had a few friends who she favorited under her and just was mean to everyone else. Manager would also have 1-2 employees during some of the busiest hours of the day (12-4) but would have anywhere from 5-10 people with her in the morning so that she could take her husband to work while on the clock everyday

Explore other reviews about Dunkin'

5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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