It's OKAY - Shift Manager Dunkin' Employee Review

3.0
Jul 28, 2024
Recommend
Business Outlook

Pros

One free Donuts for ever 2 hours of work a day and a free cup of tea or instant coffee per shift.

Cons

Past Management where very overwhelming and blaming same staff member without proof of misconduct. Bullying new staff member and no support for store managers . TELLING staff to use personal vehicles to collect other Donuts from another store if they are running low with Max $8 -$12 extra for going to another store. Understaffed when needed then overstaffed when store are slow. Calls you when it's your day off to "help" sort out problems in the store or to complain that you did samething wrong.

Explore other reviews about Dunkin'

5.0
Dec 1, 2025
Recommend
Business Outlook

Pros

Good company to work for, always had a good time and enjoyed seeing the same “regulars” every day

Cons

Sometimes the customers can be a pain.

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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