I wouldn't go back if I didn't have to - Shift Leader Dunkin' Employee Review

2.0
Mar 12, 2025
Recommend
Business Outlook

Pros

Employee meals with half off discount, free small coffee/tea through shift, and it's pretty easy to actually work.

Cons

Management. I've worked at 3 different stores with 3 different managers and all of them were the same. I've been degraded, screamed at, and burned both with heat and chemicals due to their negligence and refusal to listen to staff. You also don't receive any form of health insurance unless you're a manager or assistant manager.

Explore other reviews about Dunkin'

5.0
May 6, 2026
Recommend
Business Outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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