Poor Working Conditions But It's Fun (to me, at least) - Team Member Dunkin' Employee Review

2.0
May 14, 2025
Recommend
Business Outlook

Pros

Pretty fun work to be honest. I like making drinks. There's always something to do, so the shifts go by fast. I mostly do closing shifts, and it feels like I'm playing a Papa Louie game. Genuinely, I'd love to do this as a long-term career if the pay wasn't awful. At my location, you can make yourself a drink for free. You can also have a couple donuts on the job. You can take any of the sweets on display home if you're close. Everyone's very chill. Super LGBT friendly workplace. Manager's cool, as long as you do what you need to do.

Cons

No benefits, no breaks. Rushes are hell and we're always understaffed or out of something. Sales are always doing good, but they never give raises. There's cameras watching you all the time. It's creepy as hell. It doesn't matter if you have a 5 hour shift or a 10 hour one, they are NOT letting you sit on the job unless you hide from the cameras in the bathroom or the back. Yes, bread is free, but you have to pay for every other ingredient if you wanna make yourself a sandwich or hash browns. When you close, they get mad at you for leaving any later than 9:15. But then they give you all these tasks that you can ONLY do after a specific time. The only way to leave early is to ignore their rules and do everything early.

Explore other reviews about Dunkin'

5.0
May 6, 2026
Recommend
Business Outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

1.0
Jun 13, 2026
Recommend
Business Outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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