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      Good first job, but not for long-term - Technical Support Engineer Epic Employee Review

      3.0
      Apr 14, 2026
      Technical support engineer
      Recommend
      Business Outlook

      Pros

      - Good pay for a new graduate coming from a non-CS background - Friendly and relatively casual company culture - Opportunities to pursue many different types of career development

      Cons

      - Must live within 45 minutes from HQ in Verona, WI - Very little to no remote work options - Workload never evens out, only increases - High turnover - Poor work-life balance

      Explore other reviews about Epic

      5.0
      Jun 7, 2026
      Technical services engineer
      Recommend
      Business Outlook

      Pros

      Flexible job responsibilities, good pay increases and bonuses, option to buy stock.

      Cons

      High workload and work hours.

      3.0
      Jun 16, 2020
      Implementation director
      Recommend
      Business Outlook

      Pros

      Autonomy, independence, culinary, cool campus

      Cons

      Blackbox management, upper management is out of touch

      502
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