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      Your customers make or break you - Technical Services Engineer Epic Employee Review

      2.0
      May 8, 2012
      Technical services engineer
      Recommend
      Business Outlook

      Pros

      Aggressive hiring process Decent pay Quick management experience offered Excellent travel accommodations Excellent aesthetics and food on campus site Comfortable atmosphere to get to know co-workers

      Cons

      Horribly noncompetitive benefits Success largely depends on the difficulty/challenge of your customers - management hardly understands how to factor this into evaluating your work Challenging hours and expectations

      Explore other reviews about Epic

      5.0
      Jun 21, 2026
      Quality manager
      Recommend
      Business Outlook

      Pros

      Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

      Cons

      Young. Parental leave isn’t great. Limited remote work. Required travel.

      3.0
      Jun 16, 2020
      Implementation director
      Recommend
      Business Outlook

      Pros

      Autonomy, independence, culinary, cool campus

      Cons

      Blackbox management, upper management is out of touch

      502
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