Worth the challenges - Technical Services Epic Employee Review

4.0
Aug 1, 2012
Recommend
Business Outlook

Pros

Good compensation (including extra benefits like a paid sabbatical) Lots of autonomy, you get quite a bit of latitude in choosing what you want to work on (outside of customer support) Intelligent and competent co-workers; the vast majority of people are very astute and care about doing a good job Results oriented - getting your work done and doing it well is the primary concern; there's very little micro-management Great campus

Cons

The customers you work with in support roles have a large influence on your overall experience. Tougher customers mean more work/longer hours.

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5.0
Jun 21, 2026
Recommend
Business Outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
Recommend
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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