Great place to get experience, but poor work-life balance - Technical Services Engineer Epic Employee Review

3.0
Aug 28, 2020
Recommend
Business Outlook

Pros

- Many opportunities to take on challenging projects - Great pay and insurance - On campus food is yummy and cheap

Cons

- Expected to work 45+ hrs/week (hard to say no when everyone is doing it) - Expected to volunteer for 12 hr overnight or weekend shifts multiple times per year, which doesn't net any additional compensation or PTO - They tried to make people come back to work on campus during COVID-19 despite outcries from employees - Many difficult customers and bad managers - sometimes you get lucky, but it seems like most of the time you don't - Draconian work from home policies - Technology stack is outdated

Explore other reviews about Epic

5.0
Jun 21, 2026
Recommend
Business Outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
Recommend
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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