Grateful for the experience - Technical Services Epic Employee Review

5.0
Mar 4, 2022
Recommend
Business Outlook

Pros

I'm leaving Epic after over 10 years mostly because I'm excited to try something new. I wanted to add a different perspective to some of the comments. You'll work with bright, hard working people. You get to deal with very real world situations and you don't need to wait 2 years while taking notes to be put into challenging situations (if anything, it's a little fast). The work is challenging. There's a lot of room for growth - Epic doesn't hire people directly into management. Epic as a company is doing very well. There's basically no sales work (they already bought Epic). Job roles are quite broad so you are doing a lot of different things in a day (some people might see this as a con). High pay and regular high raises. Good food :) There are a couple comments about leaving quickly if you want to have a career - I have had no problem getting plenty of interviews (and a job) as I leave Epic. Some of the things I've been able to do: Lead multi million dollar projects, lead meetings with hospital CIOs, dub myself an expert on something and create a group around it, troubleshoot annoying race conditions for days and finally figure out the issue, travel to a bunch of different locations, write SQL reports for report writers, develop functionality that is being used at hospitals across the country.

Cons

Agree with some of the comments about COVID (they were slow to allow work from home when COVID started). Also, Epic will never be a company that likes work from home - if a remote job is really important to you, I'd look elsewhere. I also see some comments about hours - on average TS work 45 hours a week. There are some people who only work 40/41 (with spikes for go-lives) and some that always work 50+. It's up to you to set your own expectations. I will say that the work can be stressful and it can be hard not to sometimes worry about work after hours. I'd prefer that to being bored but I can 100% understand why some people would not like it.

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5.0
Jun 21, 2026
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Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
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Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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