Customer-First Employee-Last - Technical Solutions Engineer Epic Employee Review

2.0
Sep 21, 2022
Recommend
Business Outlook

Pros

Fine for a first job out of college mostly because of the pay and the company being well respected. The people are generally very nice (but you'll rarely see them because there's very little time to socialize). The campus is beautiful (but you are required to work in person and get very little time off).

Cons

The company cares almost solely about the customer and how productive you can be at helping customers. This is great for customers but leads to a poor work-life balance for employees. You work primarily with people outside of the office which leads to a less enjoyable work experience. The first year on the job they throw you into the fire with very little preparation and you just have to figure out how to survive. They also have a ridiculous amount of processes that they ask you to follow which take up the limited free time in your day.

Explore other reviews about Epic

5.0
Jun 21, 2026
Recommend
Business Outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
Recommend
Business Outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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