Strong pay and valuable learning experiences but hindered by a toxic work culture. - Membership Consultant Equinox Employee Review

3.0
Oct 19, 2025
Recommend
Business Outlook

Pros

Equinox is a great company for those looking to develop strong sales skills within the health and wellness industry. The compensation is competitive and for driven motivated individuals, the earning potential is substantial.

Cons

The workplace culture in the London is highly toxic. Management often behaves in a domineering and unprofessional manner and there is a noticeable lack of support from HR. Work life balance is lacking due to long hours and weekend work. Also the clubs in London are in drastic need of innovation, reinvestment is heavily needed to stay competitive especially for the price point the company is selling at.

Explore other reviews about Equinox

5.0
Jun 11, 2026
Recommend
Business Outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

2.0
Jun 23, 2026
Recommend
Business Outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

See reviews by: Helpful|Rating|Date|All