A hot mess and a revolving door - Membership Advisor Equinox Employee Review

2.0
Mar 1, 2026
Recommend
Business Outlook

Pros

Free membership! I was in the best shape of my life

Cons

Terrible hours and compensation Sales highly dependent on which location you’re set up at. Hostile competition between branches. Seemingly arbitrary and outdated quotas. Lots of great talent, but they rarely stay. Within the span of one year, I had 5 managers.

Explore other reviews about Equinox

5.0
Apr 9, 2026
Recommend
Business Outlook

Pros

Short hours. Free gym membershio and you can take the classes as well.

Cons

Sometimes too slow or at times way too many kids to handle by yourself.

2.0
Jun 23, 2026
Recommend
Business Outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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