Membership Advisor - Membership Advisor Equinox Employee Review

1.0
May 9, 2016
Recommend
Business Outlook

Pros

Got to work out in the beginning...then reality set in....not time to even do that with the pressure to get sales, make calls and create community outreach.

Cons

Company does not care about you. Worked every weekend, holiday and 12 hour shifts the last 4 days of every month. Sales goals are unrealistic. Goal had not been met at my club in over a year. Watched 7-8 Advisors come and go as well as a new Spa Manager, General Manager, Group Fitness Manager and Personal Training Manager. You come in stressed out because you cannot pay your bills and they ask you to please leave your worries at the door when you come to work. They also lead you to believe you will make $60k minimum with a potential of over $100k. It's all smoke & mirrors. I stayed one year and made $40k pre-tax in New York City and gave them my life. It burned me out.

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Environment Growth Attentive to details

Cons

Hours but nothing other than that

2.0
Jun 23, 2026
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Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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