Such a big company, so careless about employees. - Anonymous employee Equinox Employee Review

1.0
May 17, 2018
Anonymous employee
Recommend
Business Outlook

Pros

If you have a job, that's a pro. The only other pro is free gym membership for employees.

Cons

Where to start..... The most competitive environment between office staff, most of the staff will "fake it until they make it" into a position they want, then they change their behavior and attitude for the worst. Managers think they are the best at everything and talk EXTREMELY loud, the manager behavior is very unprofessional. They don't outline the benefits you have (like paid days off), they will literally tell you that you have no benefits (but you do, stated in the employee guide). They will write fake complaints from "clients" and then reprimand you for something you didn't do, then threaten to kick you out, or simply kick you out if they don't like you. They will also belittle you if you don't have an "office" job or if you're not a trainer. The reason they have a high turnover rate of employees is because they don't care about their employees and managers won't listen to them. I care about how employees are treated at a place I'm putting my money in, and one of the places I wouldn't put my money in would be here.

Explore other reviews about Equinox

5.0
Jun 11, 2026
Recommend
Business Outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

2.0
Jun 23, 2026
Recommend
Business Outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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