Membership Sales Advisors BEWARE! - Membership Sales Advisor Equinox Employee Review

1.0
Oct 8, 2019
Recommend
Business Outlook

Pros

-When hitting & or exceeding your (most of the time unrealistic) goal, the payout is nice.

Cons

-Hours are completely ridiculous. The end of the month is what Equinox calls "Close Out". What I found truly infuriating was the fact that besides being paid off Commission, we also get a very minimal base salary. During "Close Out" management would make us stay 10-15 hours daily (for 4 straight days) with only ONE paid meal UNDER $12. Myself and others compared this type of work to feeling "Ball & Chained" to our desks. - Other Sales Reps can easily submit Fake Leads via the Web so they can move up in the sales structure that day, this throws off your personal sales and wastes your time & money. - Fitness Competition is strong in the Houston area, Equinox River Oaks location in particular is slowly fading into the shadows as Lifetime is making their Grand Opening around the corner and has taken a HUGE toll on sales. - Membership Advisors turn over rate at this location is pretty unbelievable. Just a few of the reasons why are listed above.

Explore other reviews about Equinox

5.0
Jun 11, 2026
Recommend
Business Outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

2.0
Jun 23, 2026
Recommend
Business Outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

See reviews by: Helpful|Rating|Date|All