General Manager - General Manager Equinox Employee Review

2.0
Mar 17, 2023
Recommend
Business Outlook

Pros

- Your colleagues and a select few members are going to be the best thing about this role. You will have a new family as you are all going through it together. - Decent pay if you hit your bonus - Free Gym membership

Cons

- All major holidays and most weekends you will work. They require the last 3 days of every month for you to work 12 hours a day as a GM and sales - Leadership team - Essentially non-existent to help you with difficult conversations, they will only stop by and do an audit of your club. Literally wiping fingers for dust, etc. - No job security - I was top GM in the company at the time I was laid off during the pandemic. I was dismissed so that the regional director at the time would have a spot to drop down to as his position is not necessary. - Members are the actual worst and will come after you with everything. I've known GMs to be spit on, cussed at, and received multiple threats. Not at all uncommon.

Explore other reviews about Equinox

5.0
Jul 2, 2026
Recommend
Business Outlook

Pros

Great atmosphere and energy. Nice people with the same goals

Cons

Long hours. Sometimes you have to do a lot more than just your role

2.0
Jun 23, 2026
Recommend
Business Outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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