Dumb Retail - Style Advisor Equinox Employee Review

2.0
Aug 29, 2025
Recommend
Business Outlook

Pros

Depending on your location, there will be a lot of really fun and cool people working at the club with you. If you have a good AGM and GM, your job will be fun a lot of the time. The clientele ranges, but for the most part, they’re very chill and easy to talk to. Free membership is nice as well, if that’s something important to you. Day to day operations when you’re left to your own devices can be incredibly simple. You receive shipments, keep the shop tidy, help members, and try to sell as much as you can. Super straightforward sales job.

Cons

Just going to be really honest here: the retail end of the company is less organized and more poorly run than a public school. I’ve worked for actual alcoholics who were more organized than them. They set entirely unachievable sales goals, then won’t do anything to help you out. Need new items in stock? Need help setting up an event? Need anything? Better do that all yourself cause those emails will remain on delivered and unopened. Sometimes, depending on the club, people can be really standoffish. I don’t think I knew half of my coworkers’ names at the location I started at, and it wasn’t for my lack of trying. I didn’t even meet my district manager for 5 months, and I promise you they don’t have that much to do. You only unlock commission after selling four thousand dollars, and hitting your sales per hour goal, which can be super high in some locations. Not to mention you’re selling to a limited pool of people, so any given season can be horrible for sales, and they don’t believe you when you tell them that. Even if half your club is away on vacation, it’s your job to swindle the ones left out of their money for overpriced, cheaply made, athleisure they can buy anywhere else for cheaper. The way the leadership talk about the members is disgusting. The phrase “No doesn’t mean no” and “these people have money, take it” have been thrown around multiple times in front of me.

Explore other reviews about Equinox

5.0
Jul 5, 2026
Recommend
Business Outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
Jun 23, 2026
Recommend
Business Outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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