Pros
- Sales training has vastly improved - Core hours give employees greater work\life balance - New hires start with 4 weeks worth of vacation - Passport is an excellent product - CSR efforts - Very nice people in the office
Cons
- Negative sales atmosphere starts at the top and permeates down throughout the entire sales organization - Inorganic sales growth. Current philosophy is to grow sales by rapidly adding sales personnel which leads to smaller territories with the same unrealistic sales targets. - Unrealistic sales targets lead to reps becoming disengaged and poor morale - High turnover rate - There are no definable career paths. This remains a huge weakness. - Product is being watered down with datagraphics - Product interface remains confusing and not user-friendly