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European Wax Center

Engaged Employer

Location Location Location - Wax Specialist European Wax Center Employee Review

3.0
Aug 28, 2019
Recommend
Business Outlook

Pros

Built in clientele. Free waxing. In-house training. Supplies are provided. Fast-paced. People trust chain companies like EWC so you never have a day where you have zero people on your books, even if it's slow. When I was at a previous EWC under a different owner, we were given decent bonuses and my manager genuinely tried to work with everyone's schedules and worked with you to meet your goals. It's great exposure and experience. You'll become a pro at waxing very quickly.

Cons

I didn't have many cons until I moved and started working at a different location under a different franchisee. I went from making great monthly bonuses to absolutely none. There is no incentive to meet the numbers that are so hammered into our brains. We make such little commission. 5% services, 10% products. This is owner-controlled. We get no PTO. No paid maternity leave. No sick leave. Nothing. We get paid minimum wage hourly plus our tiny commission, and at the end of the day we rely heavily on tips. It's back breaking work. My current location does not offer lifts at the bottom of the bed that would keep us from having to bend over so low. We're standing on tile all day with no cushion. I see between 15-30 clients every day back to back with rarely any breaks between. Current ownership does not pay attention to what happens in-store on any level. Many of the waxers at my current location have not been properly trained as well as many of the front desk associates. This hurts business. We have run out of so many supplies on multiple occasions due to negligence. Running out of wax is unacceptable. Running out of tongue depressors is unacceptable. Running out of multiple products for WEEKS at a time and then holding a required meeting for everybody to scold them for not selling enough, is unacceptable.

Explore other reviews about European Wax Center

5.0
Apr 15, 2026
Recommend
Business Outlook

Pros

I feel valued and taken care of.

Cons

Guests try to take advantage of the waxers

2.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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