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European Wax Center

Engaged Employer

In theory it's a great business model - GSA European Wax Center Employee Review

1.0
Jan 31, 2014
Recommend
Business Outlook

Pros

Access to a superior wax product, good training.

Cons

Management/franchisees are awful. Unprofessional, not well versed at all in most cases of the esthetics industry. They care only about making a sale or meeting goals or being puppets to corporate that they truly do not give spectacular customer service. Corporate needs to reconsider their rules and policies and be more adaptable, more personable. It is less about the guest experience and superior quality in service and more about the almighty dollar.

Explore other reviews about European Wax Center

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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