employer cover photo
employer logo
employer logo

European Wax Center

Engaged Employer

Lacks true leadership - Wax Specialist European Wax Center Employee Review

1.0
Nov 4, 2024
Recommend
Business Outlook

Pros

Co-workers were amazing Schedule was nice, only 6 hours on weekdays Free waxing

Cons

Let me start by clarifying that every EWC franchise is different and I am speaking about MFH. Their corporate office is filled with inexperienced owners and management who are almost all related to each other, including HR. They pretend to care about your well-being and happiness at work, then lie that they will fix issues only to turn around and be in-your-face petty about any and all grievances. Lied about an opportunity to be comped more on a new bonus plan, yet every employee I knew at EWC made far less money on this new plan, and somehow MFH refuses to acknowledge the economy and how much people are willing to spend on a luxury. MFH are a disconnected franchise who only care about money, metrics, sales, and will work their “machines” (employees) to death just to wonder why their employees dislike them. They micromanage and lie constantly, never show appreciation, and lack any and all communication. Higher ups talk disrespectfully about their under-selling employees on SPEAKER meetings.

Explore other reviews about European Wax Center

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

Absolutely amazing management, and lovely waxers. A great place to grow.

Cons

I have no cons that I can think of.

2.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

See reviews by: Helpful|Rating|Date|All