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      XLabs (also called DataLab, APAC) - a massive failure - Senior Consultant Experian Employee Review

      1.0
      Apr 20, 2020
      Senior consultant
      Recommend
      Business Outlook

      Pros

      - The XLabs physical workplace is away from main office, thereby virtual encapsulating from extravagant politics and making an environment of temporary productivity.

      Cons

      - Highly political environment within teams and across departments - Seniors see juniors as competition rather than nurturing talent - The head office’s advise and methods (US) though philosophically novel, are rarely understood by local chapter heads - Sells and Presales is given more value, than consulting amongst the whole departments in a holistic way - Hire and fire philosophy; if you don’t agree with seniors one sided mind a.k.a “Yes Master” attitudes

      avatar
      Experian Response
      6y
      Thank you for leaving a review. Innovation is proudly at the core of our DNA. Experian are fortunate to have won numerous innovation and people awards as well as seeing exciting new capabilities and solutions come out of our XLab. We employ the brightest and most creative minds, and when combined with our mission to ensure our people come to work each day inspired and leave feeling fulfilled, fosters an environment where the real magic can happen. I am sorry this doesn’t reflect the time you spent with us and we can’t now improve your experience. If you’d like to provide more context then please feel free to reach out – HR Director, Corporate Functions

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      5.0
      Jun 4, 2026
      Customer care representative
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      Pros

      Great environment and people management is amazing

      Cons

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      1.0
      Jun 10, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Decent salary & benefits, monthly no internal meeting days

      Cons

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

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