Would not recommend as employer - Software Engineer Experian Employee Review

2.0
May 8, 2025
Recommend
Business Outlook

Pros

At the team level, the environment feels like a close-knit family — everyone is friendly, collaborative, and genuinely supportive, working together toward shared goals. Hybrid working environment, although they are expecting you to go to the office more regularly now. Wages are pretty average.

Cons

The overall culture at Experian has become increasingly toxic, particularly following the appointment of the new CTO, about a year ago. Since his arrival, there's been a noticeable shift in the work environment, with tension and competition replacing collaboration and support. The CTO's presence often makes employees feel uncomfortable — for instance, there was an occasion where he silently stared at someone as they left the office, an interaction that felt unsettling and could have been diffused with a simple greeting. Given his position, such behavior raises concerns. Experian promotes itself as an inclusive workplace, but that has not been the experience for everyone. Employees with disabilities, particularly those who are neurodivergent, may face challenges. Adaptations or differences in working style can lead to criticism rather than support. In cases where individuals have required extended medical leave, there are instances where this has been followed by redundancy, raising questions about how decisions are made regarding long-term employee value. Although leadership claims that favoritism does not influence decisions, it appears to persist in more subtle ways. For example, when questioned about the fairness of performance-based redundancies — such as letting go of someone rated a "3" while retaining someone rated a "2" — the response was that the company is choosing those who are a "better fit" for Experian’s future. This rationale suggests that subjective criteria may outweigh objective performance metrics.

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Experian Response
1y
Thank you for taking the time to share your feedback and experience. Firstly, it is great to hear of your supportive team culture and all working towards our shared goals. Our collaborative and friendly culture is something we are proud of. However, we are very sorry to hear about the negative experiences you've described. We take such feedback seriously and are committed to addressing these concerns. Fostering a culture of inclusion and belonging is important to us and it is disheartening to hear that this has not been your experience. We would like to assure you that we are looking into these matters urgently, but I would welcome you to contact myself directly. We are committed to creating a supportive and respectful workplace for all our employees. Thank you once again for your feedback. Tara Forde – Chief People Officer – UK&I

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
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Experian Response
3d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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